Privacy Policy

Last updated: September 26, 2026

This Privacy Policy explains what information NotaryPay Technologies LLC, doing business as Kachet ("Kachet," "we," "us," or "our"), collects, how we use it, who we share it with, and the choices you have. It applies to the Kachet website at getkachet.com, the Kachet notary portal, notary profile pages, and related services (together, the "Service").

It covers three groups of people: notaries who use Kachet to get paid, the clients who pay them, and visitors to our website.

1. The short version

• We collect what we need to run your account and your payments, and nothing for advertising.
• Your Social Security number, ID, and full bank and card numbers go directly to our payment partner, Finix. Kachet does not store them.
• We do not sell your personal information, and we do not share it for targeted advertising.
• You can ask us to see, correct, or delete your information by emailing info@getkachet.com.

2. Information we collect

From notaries

• Account information: your name, email address, mobile number, password (stored only in scrambled, hashed form), business name, and profession.
• Commission information: the state of your notary commission, your commission number, and its expiration date.
• Account status: whether your verification is in progress, approved, or needs more information, and the reference numbers our payment partner gives your account.
• Payment requests: for each request you create, the client's name and phone number, the description of the service, the amount, and whether and when it was paid.
• Messages: what you send us when you contact support.

From clients who pay a notary

We receive the name, phone number, service description, and amount that the notary enters when requesting payment, and the payment's status. Clients pay on a secure page hosted by our payment partner, so card and bank details go directly to the partner and are not seen or stored by Kachet. We process client information on behalf of the notary who requested the payment, and only to provide the Service.

From website visitors

If you use our contact form, we receive your name, email, phone number if you give it, and your message.

Collected automatically

Like most websites, our servers record basic technical information when you visit, such as your IP address, browser type, the pages you request, and the date and time. We use it to keep the Service running and secure.

3. Information our payment partner collects

Payments on Kachet are processed by Finix Payments, Inc. ("Finix") and its bank partners. To verify notaries and process payments, Finix collects information directly on its own secure forms and pages, including:

• for notaries: date of birth, Social Security number or taxpayer ID, home address, government ID, and bank account details; and
• for clients: card or bank account details used to pay.

Finix handles this information under its own privacy policy. Kachet receives only what we need to run your account, such as your verification status and the reference numbers Finix assigns to it, never your full Social Security, bank, or card numbers.

4. How we use information

We use information to:

• create and manage your account and show you your payments;
• create payment links and keep their status up to date;
• work with our payment partner to verify identities and bank accounts, process payments, and deposit funds;
• build your public profile page;
• send you notices about your account, payments, and changes to our terms;
• answer your questions and give support;
• detect and prevent fraud, abuse, and security problems;
• improve the Service; and
• comply with the law, card network rules, and requests from authorities.

5. How we share information

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We share information only in these cases:

• Our payment partner. Finix, its sponsor bank, and the card networks, to verify accounts and process payments.
• Service providers that run parts of the Service for us and may use the information only for that purpose, such as our cloud hosting and database provider and our email provider. Our website also loads fonts from Google Fonts, which receives your IP address when your browser requests them.
• Between a notary and their client. The payment page shows the client the notary's name and the service description. The notary sees the name and status of payments from their clients.
• Your public profile page, as described in Section 6.
• Legal reasons. When required by law, subpoena, or court order, or when needed to protect the rights, property, or safety of Kachet, our users, or others, including to investigate fraud.
• Business transfers. If Kachet is involved in a merger, sale, or reorganization, information may be transferred as part of that deal, and this policy will continue to apply to it.
• With your permission, in any other case.

6. Your public profile page

When a notary begins verification, Kachet creates a public profile page at an address like getkachet.com/n/your-name. It may show the notary's name, business name, commission state, commission number and expiration date, services, and accepted payment methods. Commission details are public record in most states. The page never shows the notary's email, phone number, or address, and we ask search engines not to list it. Anyone with the link can view it.

7. Cookies

We use one essential cookie to keep you signed in to the notary portal. We do not use advertising or tracking cookies, and we do not use analytics tools that follow you across other websites. If you block cookies, you will not be able to sign in to the portal.

8. How long we keep information

We keep account and payment information while your account is open. After it is closed, we keep records for as long as the law, tax rules, and card network rules require, generally up to seven years, and to resolve disputes and prevent fraud. Messages from the contact form are kept for as long as needed to answer them and follow up. When we no longer need information, we delete it or make it anonymous.

9. How we protect information

We use reasonable safeguards to protect information, including encrypted connections (HTTPS) for everything on our site, passwords stored only in hashed form, secure verification of messages from our payment partner, and access limited to people who need it. We send the most sensitive information straight to our payment partner so it never sits on our servers. No system is perfectly secure, so we cannot guarantee absolute security. If we learn of a breach that affects your personal information, we will notify you as the law requires.

10. Your choices and rights

• See and correct. You can see most of your account information in the portal. To correct anything, or to get a copy of your information, email us.
• Delete. You can ask us to close your account and delete your information. We will delete what we can and keep only what we must keep for legal, tax, fraud-prevention, or card network reasons.
• Emails. You can unsubscribe from any marketing email we send. Account and payment notices are part of the Service and continue while your account is open.
• State privacy rights. Depending on where you live, you may have additional rights under your state's law. We will honor requests as your state's law requires, and we will not treat you differently for making one.
• Clients of notaries. If you paid a notary through Kachet and have a question about your information, you can contact the notary or email us, and we will help.

To make a request, email info@getkachet.com. We may need to confirm your identity before acting on it, and we will reply within the time the law requires.

11. Children

The Service is for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, email us and we will delete it.

12. Changes to this policy

We may update this policy as the Service changes. If a change is material, we will tell notaries by email or in the portal before it takes effect. The "Last updated" date at the top shows when it last changed.

13. Contact us

NotaryPay Technologies LLC, doing business as Kachet
Email: info@getkachet.com